About US

TrachMar call center printing fulfillment

TrachMar is focused on service and quality.

We are a nationwide provider of call center, print, and fulfillment services.  We offer our clients a fully integrated suite of services designed for efficiency, quality, and value.  Each of our services can be used independently or combined to provide a comprehensive and strategic solution for your business needs.

TrachMar can be your one-stop business solution for all your customer services, marketing campaigns, help desk and customer support, outbound/inbound calls, print, mail, distribution and more.

We have developed long-term relationships with clients in the following markets:

  • Health Care
  • Transportation
  • State & Local Government
  • Technology
  • Financial Services
  • Public Affairs

A Business of Opportunity

Headquartered in Austin Texas, TrachMar is certified as a State of Texas Historically Underutilized Business (HUB) and certified by the City of Austin as a Minority-Owned, Women-Owned, and Disadvantaged-Owned Business Enterprise (MBE/WBE/DBE).  TrachMar is also participating in the State of Texas HUB Mentor-Protege Program, which is designed to foster relationships between prime contractors and Historically Underutilized Businesses (HUBs).


TrachMar’s senior leadership team brings decades of combined experience to the table. Our executive team believes in being hands-on, and is deeply involved in both setting strategy and ensuring execution of every project.

Pamela Trachtenberg | President

As Founder of TrachMar LLC, Pam manages administrative operations and corporate finances. She has also skillfully leveraged a background in Systems Engineering to develop TrachMar’s highly effective methodology and business approach to integration of call center and print technologies.

Kent Willis | Vice President

Since 2010, TrachMar’s clients have benefitted from Kent’s extensive expertise in all areas of printing and communications. Kent provides a four-decades-long background in print, and over 25 years of experience overseeing the delivery of integrated written and verbal communications to targeted markets and populations.

Richard Trachtenberg | Call Center Director

With nearly three decades of call center operations experience, Richard is the force behind TrachMar’s exceptional call center services. In addition, he is the executive responsible for business development.

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How can we help?

Whether you need more information or would like a quick quote, we’d love to connect with you! Just submit the form below, or if you’d rather chat, call us at 866.211.1596.